Innovation Manager CRM & Membership*

with charisma and enthusiasm for technolgies


KTM Innovation GmbH
Mattighofen, Munderfing, Wels, Linz, Salzburg
full time
Smart Commerce
*As a global player rooted in Austria, we thrive on diversity. No matter what gender you may be, where you come from or the color of your skin - here, you are YOU, and that’s what matters to us.

The opportunities are endless when you are fearless

KTM Innovation GmbH was founded as the first port of call for digital transformation and innovation for Pierer Mobility AG [formerly KTM Industries Group]. This unit ensures that the group is up to speed digitally. Become part of our company and promote far-sighted technological innovations in the group.

As a part of the digital customer insights team, you are responsible for the implementation of our customer membership program. With your creative streak, at every touchpoint of the customer journey, you have ideas on how to incorporate them not only effectively but also engagingly within the membership program. In this role you are also responsible for the administration, configuration and further development of the marketing automation tool "SAP Marketing Cloud".


  • conception, development, implementation, and maintenance of a customer membership program
  • organizational, conceptional and further technical development of the CRM system and our marketing automation processes
  • you take an analytical approach, set measures based on KPIs and then monitor and optimize performance
  • responsible for the administration, configuration and further development of the marketing automation tool "SAP Marketing Cloud"
  • responsible for ensuring reliable operation and for implementing technical requirements
  • first point of contact for users in case of problems and questions regarding the tools


  • successfully completed degree with business, technical or humanities orientation
  • you love to design processes to win and keep customers
  • you enjoy delivering exceptional customer experiences
  • have a precise working style, are results-oriented and want to work agilely in interdisciplinary teams
  • Know how of the SAP "Marketing Cloud" desirable
  • affinity and passion for new challenges and technical innovations
  • you have the ability to recognize change needs, think out-of-the-box and find innovative solutions
  • very good MS Office skills and sound experience with analysis tools
  • analytical as well as solution-oriented way of thinking
  • very good German and English skills complete your profile


  • an exciting area of ​​responsibility in a young, dynamic team
  • the option of working flexibly at one of our locations in Munderfing, Wels or Anif (regular meetings and training in Wels)
  • an attractive and performance-related salary that is based on qualifications and professional experience. This can be significantly higher than the collective agreement (KV minimum based on full-time employment is according to IT-KV § 15 / III (1) - ST1 standard level 35,784, - gross per year)


Flexible working hours
KTM MasterCard Gold
Employee events
Employee gifts
Special rates
for employees

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If you have any questions, please contact Eva Reithofer on +43 (0) 664 166 36 06

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Application process:

Two-stage with personal interviews (department and HR) – depending on the distance involved, we will be happy to conduct the first stage as a virtual interview.

Are you interested in working in a dynamic and motivated team? If so, we look forward to your informative online application (curriculum vitae, cover letter as well as relevant references)!
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